Shipping policy
Thank you for shopping with A-List Styles & Extensions LLC! We strive to deliver your hair extensions, wigs, and styling products promptly and securely. Review our shipping policy below:
1. Shipping Methods & Costs
-
Domestic (U.S.):
- Standard Shipping: $5.95 (5–7 business days).
- Expedited Shipping: $12.95 (2–3 business days).
- Free Shipping: On orders over $150 (5–7 business days).
-
International:
- Flat rate of $25 (10–14 business days).
- Customs/Duties: Buyers are responsible for any additional taxes or fees.
Note: Processing time is 1–3 business days before shipment.
2. Delivery Timeframes
- Orders are processed Monday–Friday (excluding holidays).
- Delivery estimates begin after processing.
- Expedited orders placed before 2 PM ET ship same day.
3. Tracking Your Order
- A tracking number will be emailed once your order ships.
- Track packages via [Carrier Website] or contact us for assistance.
4. International Shipping
- Available to select countries (see our website for eligibility).
- No returns/refunds for international orders due to customs restrictions.
5. Damaged or Lost Packages
- Report damaged packages within 48 hours of delivery.
- For lost packages, file a claim with the carrier using your tracking number.
- We’ll replace missing/damaged items at no cost.
6. Address Corrections
- Changes to shipping addresses after order placement incur a $10 fee.
- No refunds for incorrect addresses provided by the customer.
7. Returns & Exchanges
- See our [Returns Policy] for details on returning unused, sealed products.
Contact Us
For shipping inquiries, email [ aliststyles1@gmail.com ] or call 919-752-7276
Thank you for choosing A-List Styles & Extensions LLC!