Questions? We'd love to help! Email: support@alistextensionslabel.com

Wash with sulfate-free products. Deep condition regularly. Use heat protectant before styling. Store hair properly when not in use. Brush from the ends upward to minimize shedding.

Yes! Processing time of 10 business days still apply but local customers have to option to pick up products.

Orders may be canceled within 24 hours of purchase. Once processing begins, orders cannot be canceled.

Due to the nature of our products, all sales are final. We only accept returns or exchanges if the product arrives damaged or if the wrong item was sent. Hair must remain: Unopened, Unused, In its original packaging, and with Security ties intact.

Each order is carefully prepared to ensure it meets our quality standards. Please allow up to 10 business days for order processing before your order ships.

Once your order has been shipped, you'll receive a confirmation email with tracking information. Shipping times vary based on the shipping method selected at checkout and your delivery location.

Please note:

• Business days are Monday–Friday and exclude weekends and holidays.
• Processing time is separate from shipping time.
• During product launches, promotions, or holidays, processing times may be slightly longer.

Orders are processed within 10 business days before shipping. Once shipped, you'll receive a tracking number via email.

Yes! Depending on the texture, we offer: Bundles, Tape-Ins, K-Tips, Closures, and Frontals. Availability may vary by collection.

No. Since our hair is raw, each bundle is unique. Slight variations in curl pattern, wave pattern, or color are normal and reflect the authenticity of the hair.

We specialize in 100% Raw Vietnamese Human Hair, ethically sourced and carefully selected for its exceptional quality, longevity, and natural appearance.

Yes. Our hair is completely raw, meaning it has not been chemically processed, coated with silicone, or altered to create a texture. Each bundle maintains its natural integrity and can be colored, bleached, and heat styled by a professional.

With proper care and maintenance, our raw hair can last 3–5 years or longer, making it a worthwhile investment.

14"–18": 2–3 bundles | 20"–24": 3 bundles | 26"–30": 4 bundles. For the fullest look or if you're purchasing a frontal or closure, you may choose to add an additional bundle.

Yes. Because our extensions are 100% raw human hair, they can be professionally colored, bleached, and customized.